Privacy policy

Who this applies to

This policy describes practices for visitors to this site and anyone who contacts us through the forms or contact details published here. If you have questions, email riversedgepainting.321@gmail.com or call (321) 291-1216.

What we collect

Depending on how you reach out, we may receive:

• Quote / contact forms: name, email address, phone number, project address or area, and any details you type into the message fields.
• Phone or email: information you choose to share when you call or write us directly.
• Technical data: basic server or hosting logs (such as IP address and browser type) that our web host may collect automatically, plus aggregated website analytics (page views and conversion events such as phone clicks and form submissions) through Google Analytics 4.

How we use information

We use what you send us only to:

• Respond to estimate requests and questions about your project;
• Schedule walkthroughs, prepare quotes, and perform work you hire us for;
• Comply with law or protect our legitimate business interests when required.

We do not sell your personal information.

Form delivery

The “Request a quote” form is processed on our web hosting and sent to our business email (riversedgepainting.321@gmail.com) using industry-standard email delivery. Do not submit sensitive information (such as financial or government ID numbers) through the form.

Cookies & analytics

We use Google Analytics 4 to understand how visitors use the site and to measure business actions such as phone-number clicks and free-estimate form submissions. Google may set cookies or use similar technologies for this purpose. Analytics is configured with IP anonymization where available. We use these reports to improve the website and our service, not to sell personal data.

To opt out of Google Analytics across websites, you can use Google’s browser add-on or your browser’s privacy settings. For Google’s privacy practices, see policies.google.com/privacy.

Retention

We keep business correspondence and quotes for as long as needed to serve customers, meet tax or legal obligations, and resolve disputes. You may ask us to delete routine marketing contact details when there is no ongoing project, subject to legal holds.

Photos on the site

Project photos are for illustration. Use common web formats (JPEG or PNG) for reliability across browsers; Apple HEIC files are not widely supported on the web without conversion.

Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The “Last updated” note at the top will change when we do.